Tesco Bank has selected AXA Assistance to provide the claims service for its home emergency cover. This will be provided through AXA Assistance's network of independent contractors.
AXA Assistance has secured the partnership following a tender exercise and has replaced Homeserve as the claims handler. Tesco Bank's home emergency cover continues to be underwritten by Inter Partner Assistance S.A. (IPA), which is itself part of the AXA Assistance Group.
Home emergency cover is generally sold as an add-on to Tesco Bank's home insurance product, which is underwritten by a panel of insurers including Tesco Underwriting (Ageas), RSA, Towergate and AXA.
Tesco Bank works with a panel of insurers for car insurance and partners with Ageas for travel insurance and RSA for pet insurance.